Customer reviews

Virginia Pilkington

26-Jun-2019
The hotel was clean and comfortable, and the staff were most pleasant, friendly and efficient. The breakfast was excellent. The hotel is within walking distance of the train station, and also within walking distance of the centre of the city. It is a good base from which to explore Florence. The hotel, a former convent, retains some interesting original features. During the Summer there is a roof terrace with a bar, where you can enjoy a drink and views over the city.

Hotel guest

26-Jun-2019
Great location very friendly staff :) would recommend as a terrific place to stay Roof garden was lovely for evening drinks too :)

Hotel guest

23-Jun-2019
very friendly staff, absolut great breakfast included, great view of the roof top bar

Hotel guest

3-Jun-2019
The location was great, really central. Fresh Fruit and vegetables and homemade cakes for breakfast. Friendly stuff, a good atmosphere. We liked our room in „Renaissance Style.“

Hotel guest

2-Jun-2019
rooms and service are excellent. Breakfast to be improved

Hotel guest

2-Jun-2019
Good location, not in the middle of the tourist area. Good size room and bathroom, clean. Had 4 requests when we arrived and all were satisfied immediately. Breakfast was not great - same everyday. Would stay there again if going to Florence.

Emma Jones

23-May-2019
I think the hotel Is in a superb location, very convenient for everything, main attractions and station. The hotel also provides a very good breakfast with many choices. I would recommend this hotel. My only fault would the beds are a little hard and small so new beds would improve this.

CHIDOVET ANA CIPRIANA

23-Apr-2019
Excellent!

Hotel guest

8-Apr-2019
everything was great! impeccable cleaning! very helpful personnel

Hotel guest

8-Apr-2019
camera spaziosa,ma il bagno molto Piccolo La situazione del hotel è molto gradevole solo pochi minuti dal Centro Il personale si e impegnata e insomma gentile

Hotel guest

29-Mar-2019
Most conveniently located, close to the mainline train station and other important sites. I enjoyed my stay, and recommend the hotel to anyone.

vinay sogani

29-Mar-2019
It was really a pleasant stay at hotel Machiavelli with the family.At the time of check in receptionist explain about all the places in the city and there location from the hotel.Room was excellent for the family and morning breakfast was also good. Thanks a lot to Hotel staff.

Louise Botto

27-Feb-2019
Breakfast a little chaotic. Excellent room. Small shower. Very clean & comfortable. Would recommend - close to station & places to see.

Hotel guest

29-Jan-2019
Really nice stay

Lisa Pluta

12-Jan-2019
The hotel was in a great position. It was walking distance to the train station and the centre of town and all the bars and cafes. The staff were friendly and helpful nothing was too much trouble for them.. Our superior double room wih terrace was comfortable and quiet. The breakfast was great with plenty of variety. Wereally enjoyed our stay at Hotel Machiavelli Palace.

Håvard Fosseng

20-Nov-2018
Overall I liked this place. The old fasioned feel was charming. If I were to mention some details, it would be: 1. The elevator button to second floor wasn’t always working, so we had to click it twice sometimes. 1. The soap, shampoo and conditioner was OK except that the one with conditioner worked only as shampoo. We really missed conditioner during our stay. 3. The breakfast tasted well, and I loved the coffee machine. I did not love the juice, as it was watered and sugared. Maybe I’m just picky because in Norway they mainly sell pure juice. Also I wish there were more alternatives with the eggs. Maybe scrambled eggs would be a good alternative? And i really missed any sort of fish in the buffet. We also really appreciated that you kept our bags safe after checkout. As I said, overall good, and thank you for that :)

Les Petrie

6-Nov-2018
Location excellent- 5 minutes walk to rail station, Duomo and all places of interest easy walking distance. Room was great, bed comfortable and bathroom clean although the bath was very small and very challenging to use. Maid service good. Breakfast included a wide range of foods to suit all tastes and appetites. Staff at breakfast were a little overstretched to keep up with demand - additional staff would help to reduce their stress.

Hotel guest

1-Nov-2018
Great location. The staff were really friendly, helpful and professional. The rooms were clean and comfortable. Amazing views from the roof top terrace.

Hotel guest

13-Oct-2018
Very convenient location and quiet rooms. Overall a very pleasant stay. Thanks!

Janine Strugo

30-Sep-2018
Very well positioned, welcoming and organized hotel with the most amazing rooftop bar. Recommend this hotel.

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